AI & Automation/Issue 1, 24 August 2026
The approval nobody has ever refused
Somebody proposes automating a process, somebody else calls it risky, and the compromise is that a person will review the output. Everyone relaxes.
But a review only counts if the reviewer has time to look, enough information to disagree, and the standing to say no. Take one of those away and you’ve built a person-shaped delay in front of an automatic decision, plus somebody whose name is on it when it goes wrong.
There’s a cheap way to tell which one you have.
Count the rejections on the last two hundred approvals, or the last year, whichever is shorter. If they live in email and Slack rather than a system, skip the counting and ask the approver when they last saw one they’d have stopped. No answer means the step probably isn’t catching anything, though it may still be shaping what people submit, which is worth knowing before you remove it.
Worth your week
- Deloitte, survey of 3,235 senior leaders across 24 countriesThe State of AI in the Enterprise, 2026
Its headline finding is that only about one in five companies has a mature governance model for autonomous agents, which is worth reading before you agree that yours is the exception.
- Gravitee, their own customer survey, so read it as a vendor would write itState of AI Agent Security 2026: When Adoption Outpaces Control
The number worth taking is that under half of deployed agents get any active monitoring, so if you can't say how you'd spot yours going quietly wrong, you're in the normal group rather than the careless one.
New on the blog
What Should You Not Automate?Six tests for what stays with a person. When an approval is theatre, when nobody notices a bad run, and what automation moves rather than removes.Too much of the work is still manual. An AI & Automation Opportunity Audit is the short version of finding out.